Customer Care

How many business days for shipping?
3-5 days Metro Manila; 5-7 days provincial

How many days for processing before shipping?
1-2 days; Orders are processed everyday except on Sundays and holidays.

Return and Exchange Policy

Timeline for allowable returns: 7 days
Conditions for exchange/return: If you have any concern with the item, kindly send us an email or message us on our social media pages:

Exchanges can only be done once.
Returned items must have tags still intact.
Returned items must have no visible signs of wear or use (must be unused and unwashed).
Item for exchange must be of same value. For higher-priced items, customer will shoulder the difference.
Sale items cannot be exchanged or returned.

What if the item was damaged or wrong size was sent?
We will shoulder the shipping arrangements.

What if I had a change of mind?
Returns due to change of mind will not be accommodated.

What if I ordered the wrong size?
Customer will shoulder the shipping fee.

Care Label

Contact Information